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#Loading image how to

When you restart VideoScribe, ensure you have an active internet connection and it should download the latest libraries and load them successfully. ~/Library/Containers/VideoScribeDesktop/Data/Library/Application Support/VideoScribeDesktop/Local Store/Library ~/Library/Containers//Data/Library/Application Support//Local Store/Caches ~/Library/ApplicationSupport/VideoScribeDesktop/LocalStore/Library

Once your version is confirmed, copy and paste the location for the version you are using and select Go.

#Loading image how to

Click here for steps on how to check your version number.

VideoScribe saves your projects in different locations on your Mac depending on the version you’re using.

Step 2: Navigate to the following file location dependent on the version you’re running If you cannot find the files by searching ‘VideoScribeDesktop’, click ‘Advanced’ followed by ‘Non indexed’ to find hidden files. Go to C:\Users\\appdata\roaming\VideoScribeDesktop\Local Store\Library Option 2: Delete the image library – Windows PC If this does not solve the issue or you are unable to load the ‘Add image’ screen, you will need to delete your local copy of the image library as explained in Option 2 below ( Windows or Mac). Click the blue check ( C) to confirm your selection. Right-click one of your recently used images and select 'Clear history' ( B).

Option 1: Delete image history in the 'Add image' window.

Delete the image library from your computer This image data source is used to load image files from a directory, it can load compressed image (jpeg, png, etc.) into raw image representation via.

Delete the image history in VideoScribe software.

If the library images still won't load, you have 2 options: If you are unsure about any of the following steps please seek assistance before proceeding.įirst of all, we suggest restarting the VideoScribe software to restore the connection. Please Note: This folder is where your projects are saved so if you do not follow these instructions carefully or you may experience data loss.